Parts Delivery Driver

The Parts Delivery Driver is responsible for the safe and timely delivery and pickup of parts and equipment to and from customers, satellite stores, and vendors.

This position plays a critical role in ensuring accurate transactions, excellent customer service, and the professional representation of the company in all delivery activities.

Essential Duties and Responsibilities:


* Deliver parts and equipment to customers, satellite stores, and vendors in a safe, timely, and professional manner.


* Pick up parts and equipment from customers, satellite stores, and vendors as directed by the Parts Manager, Inventory Control Administrator, Parts Counter personnel, or Shipping & Receiving Clerk.


* Verify parts against delivery and pickup documentation to ensure accuracy.


* Unload delivery vehicle at the end of each shift and properly stage or return items.


* Submit all delivery paperwork, receipts, and undelivered parts at the end of each day in accordance with company procedures.


* Maintain delivery vehicle cleanliness and perform basic pre- and post-trip inspections, reporting any issues immediately.


* Operate forklift or material handling equipment safely as required.

Secondary Duties:


* Assist in maintaining the professional appearance and cleanliness of the Parts Department.


* Provide backup support to shipping, receiving, and parts counter staff as needed.

Customer Service Responsibilities:

As a direct representative of the company on the road and with customers, the Parts Delivery Driver must:

Deliver parts with courtesy, professionalism, and accuracy.

Communicate clearly and respectfully with customers, vendors, and coworkers.

Notify dispatch or the Parts Manager promptly of delays, incorrect orders, or delivery issues.

Protect customer property and ensure parts are delivered in good condition.

Demonstrate punctuality and reliability, meeting all scheduled delivery windows.

Represent the company with a professional appearance and demeanor at all times.

Supervisory Responsibilities:

This position does not have direct supervisory authority.

May assist in training or oversight of apprentices, interns, or temporary staff as assigned.

Minimum Qualifications:

Education:


* High school diploma or equivalent required.

Experience:


* Mechanical aptitude required.


* Previous customer service or delivery experience preferred.

Knowledge, Skills, and Abilities:


* Ability to read, understand, and follow instructions and information in English.


* Must have and maintain a valid driver's license, clean driving record, and valid DOT Medical/Health Card in accordance with applicable regulations.


* Ability to safely operate company delivery vehicles, forklifts, and related equipment.


* Basic computer and calculator skills; ability to learn the company's inventory system.


* Strong verbal and written communication skills.


* Professional appearance and ...