Server/Busser (Substitute)

About Us

Sophisticated design, luxurious amenities, bright lights and breathtaking views are just some descriptions of our hotel.

Who wouldn't want to be part of it? Immerse yourself in Times Square, heart of New York City.

Here at the Renaissance TSQ, we are like a big work family embracing each other and valuing our diversity.

Come join the team to enjoy the grand options offered such as traveling perks, health benefits packages and prosperous retirement plans along with so much more! Let's discuss how to make you part of our team!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

The Server/Busser is a multi-functional service professional responsible for delivering a seamless and memorable dining experience.

This role combines serving, bussing, and food station support, ensuring all aspects of service - from greeting guests and running food to replenishing stations and maintaining cleanliness - are handled with efficiency and care.

Guests seat themselves in this dining environment, and it is the responsibility of the Server/Busser to welcome them promptly, provide attentive service, and create a warm, hospitable atmosphere.

Guest Service


* Acknowledge and greet guests promptly as they seat themselves.


* Provide attentive table service, including order-taking, food running, and beverage refills.


* Present menus, answer questions, and make knowledgeable suggestions, including premium recommendations.


* Present checks, process payments accurately, and thank guests sincerely.


* Anticipate guest needs and resolve issues quickly to ensure satisfaction.

Food & Beverage Support


* Deliver food and beverages from the kitchen or bar to tables promptly.


* Refill beverages, coffee, and water throughout the dining experience.


* Provide bread, accompaniments, and other table-side items, replenishing as needed.


* Set, reset, and maintain tables with correct service ware, linens, and condiments.

Food Station Responsibilities (Breakfast & Meal Periods)


* Set up, monitor, and replenish food stations with fresh items throughout service.


* Ensure all food displays remain stocked, clean, and visually appealing.


* Communicate with the culinary team for timely replenishment of items.


* Break down and properly store or discard food and equipment at the end of service, following health and safety standards.

Cleanliness & Organization


* Clear and reset tables promptly and consistently to ensure a clean dining room.


* Transport dirty dishes, glassware, and ...