Senior Product Associate, Wires and International Payments

At Chase, you'll have the opportunity to make a significant impact by shaping the future of how we protect our customers.

Join a dynamic team that values innovation, collaboration, and continuous improvement.

Be part of a group that is committed to delivering secure, seamless payment experiences for millions of customers.

Job Summary
As a Senior Product Associate in the Wires and International Payments team, you will drive the end-to-end delivery of security features that protect our customers from payments fraud and scams.

You will leverage industry trends, user research, and customer feedback to create and enhance innovative security capabilities.

In this role, you will collaborate with partners, analyze product metrics, and support the development and rollout of impactful solutions.

Job responsibilities



* Collaborate with internal and external partners to identify new product opportunities that align with customer needs and market demands through user research and discovery


* Lead the development and implementation of security capabilities within the Wires ecosystem, including authentication, risk mitigation controls, and fraud prevention features


* Support the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and identify valuable product features for customers


* Analyze, track, and evaluate product metrics, ensuring alignment with time, cost, and quality targets throughout the product development life cycle


* Develop requirements, epics, and user stories to support product development


* Consider and plan for upstream and downstream implications, working closely with scrum teams to compile rollout and release plans

Required qualifications, capabilities, and skills



* Bachelor's degree or equivalent experience


* 3+ years of experience or equivalent expertise in product management or a relevant domain area


* Proven track record of executing end-to-end product delivery for complex, large-scale initiatives


* Experience working with Agile methodologies and tools


* Experience in product life cycle activities, including discovery and requirements definition


* Developing knowledge of data analytics and data literacy

Preferred qualifications, capabilities, and skills



* Master's degree in product or analytics-related fields


* Product experience in the payments or financial industry


* Knowledge of common payment fraud and scam

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based...