Senior Group Sales Manager

About Us

Where Canal Street meets Bourbon Street, the Astor Crowne Plaza New Orleans provides luxury accommodations amid the beating heart of the legendary French Quarter.

Discover a rich diversity of elegant comforts and conveniences, including free Wi-Fi, flat screen HD TVs, a sparkling outdoor seasonal swimming pool, an acclaimed on-site restaurant and state-of-the-art fitness facility.

Just outside, you'll enjoy a whirlwind of enchanting festivals, theater, music, cultural exhibits and culinary delights.

At the Astor Crowne Plaza, associates are family not just employees.

We offer complimentary uniforms, meals and 24/7 discounted downtown parking.

Apply now so we can learn more about you!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded.

Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.

Essential Duties and Responsibilities


* Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.


* Advanced level of producing room, banquet, and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales.


* Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients.


* Handle account details so that all pertinent aspects of solicitation and closing are complete and documented.

Coordinate various departments' participation in servicing accounts.


* Develop and conduct persuasive verbal sales presentations to prospective clients.


* Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account.


* Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.


* Prepare correspondence to customers, internal booking reports and file maintenance.


* Participate in daily business review meetings, pre-convention meetings, training and other sales-related meetings as required.


* Attend trade shows, community events and industry meetings.


* Advanced knowledge of market trends, competition, and...