Senior Product Delivery Associate

Join J.P.

Morgan as a dynamic Associate within the Cash Operations Transformation team.

Drive strategic initiatives and shape the future of payments operations in a fast-paced, innovative environment.

As a Senior Product Delivery Associate in Cash Operations Transformation, you will be trusted with enabling the delivery of products in a stable and scalable way.

You will work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

Job Responsibilities:


* Define and document business requirements for new product development.


* Articulate process flows, including customer interactions and operations intervention.


* Address functional and non-functional requirements, covering product features, operational needs, regulatory compliance, and scalability.


* Perform impact and gap analysis for business initiatives.


* Collaborate with Operations, Product, and Technology partners to define future state.


* Work with the UAT team to ensure thorough testing.


* Track initiative progress, identify potential issues, and collaborate with partners for resolution.


* Drive operations readiness for new product rollouts.


* Conduct defect analysis, prioritize issues, and explore alternative solutions.


* Collaborate with the Product Delivery Manager to execute key delivery tasks and boost efficiencies.


* Support change management activities and monitor adherence to risk, controls, compliance, and regulatory requirements.

Required Qualifications, Capabilities, and Skills:


* Seasoned experience in Banking.


* Strong understanding of Payments and Operations.


* Proficient in Agile methodology and project management.


* Exceptional problem-solving, collaboration, communication, and interpersonal skills.


* Adept at multi-tasking and balancing priorities.


* Excellent analytical and problem-solving skills with attention to detail and a methodical thought process.


* Self-motivated and tenacious, with excellent time management skills.


* Demonstrated performance in product management or relevant domain area.


* Skilled in executing operational management and change readiness activities.


* Experienced in product deployment processes.

Preferred Qualifications, Capabilities, and Skills:


* Strategic thinker with the ability to define future state business models.


* Adept at working in matrix organizations and dynamic high-performance teams.


* Ability to leverage the organization to deliver results quickly.


* Experience working with global teams across regions and time zones.


* Ability to lead with inclusivity and empathy.


* Developed knowledge of the product development life cycle.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clie...