INTERN - Customer Advocacy Business Summer Intern

Subaru of America, Inc.'s Internship Program provides a valuable opportunity for students to gain real-world experience related to their major.

Interns have the chance to work on meaningful projects, collaborate with professionals, and develop skills that will be beneficial in their future careers.

It's an excellent way to jump-start their career and enhance their skillset, making them more marketable in their field of study.

Course of Study

Pursuing a Bachelor's Degree with major in Business Administration, Finance, Business Analytics, Sales, or Management Information Systems

Term


* 10 weeks (Mondays through Fridays; 37.5 hours per week)


* Internship to begin Monday, June 1, 2026, until Friday, August 7, 2026


* Location - Subaru Headquarters in Camden, NJ


* $20 an hour

Qualifications


* Rising Junior or rising Senior in 4-year university

Skills


* Excellent interpersonal and communication skills


* Ability to work both independently and in a team environment


* Analytical skills


* Proficient in Microsoft Office (Excel, Word, PowerPoint)


* Must be able to handle multiple projects and competing deadlines

areas within the department


* Retailer Services
+ Area of the department responsible for direct relationships with retailers along with supporting our Added Security Program


* Strategy and Communication
+ Area of the department responsible for strategic planning, communications to internal and external stakeholders, and project management and execution


* Training and Quality
+ Area of the department that handles all new hire training along with continuing education and overall quality of service to our customers


* Workforce/Reporting
+ Area of the department ensuring correct staffing and delivery on services as well as reporting and analytics that is shared across the organization


* Customer Experience - Owner Solutions Team
+ Area of the department dealing with high risk, pre-litigation cases


* Customer Experience - Tier 2
+ Area of the department that handles majority of cases from customers and works with our retailers and outside strategic partner

Responsibilities


* Special ad-hoc assignments requiring creativity and heavy analytical skills, especially Excel expertise


* Trends of the overall customer experience


* Delivery of a group project to SOA senior executive team

SUMMARY

There are multiple internships within the Customer Advocacy Department that will offer the students experience in the following areas: Work Force Management, Reporting and Analytics, Strategy, and the Overall Customer Experience.