Senior Manager, Managed Markets & Specialty

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
Sales Enablement

Job Sub Function:
Contract Administration and Management

Job Category:
People Leader

All Job Posting Locations:
Raritan, New Jersey, United States of America

Job Description:

Johnson & Johnson Health Care Systems Inc.

(JJHCS) is currently recruiting for a Senior Manager, Managed Markets & Specialty Contract Operations, in the Enterprise Contract Management (ECM) organization, located in Raritan, NJ.

As the Senior Manager, you are responsible for ensuring the efficient and compliant administration of Payor/PBM and LTC GPO rebate/pricing agreements.

You will have oversight of a team of Analysts responsible for the contract administration and payment functions of commercial and Medicare Part D agreements.

In addition, you will also be responsible for successfully implementing and overseeing all operations related to the effectuation of the Maximum Fair Price (MFP) including daily refund payments to over 60,000 dispensing entities via the Medicare Transaction Facilitator (MTF) as well as  managing and resolving inquiries and disputes submitted by these entities.

You will act as a key business partner with Operating Company Business Leaders, Regional Process Owners, legal, sales management, compliance and other internal business partners in assessing and driving the operationalization of rebate strategies associated with complex customer contracts.

Key Responsibilities:



* Advise on strategic, operational issues, and requirements related to contract administration including any matters relating to rebate analysis and payments, as well as resolution of disputes on rebate claims.


* Provide leadership and management of the Managed Markets Contract Operations Team.


* Ensure the team’s successful implementation of all rebate agreements.


* Ensure all rebate payments processed by the team are made accurately and timely according to the contractual obligations and JJHCS standards.


* Organize and lead cross-company and inter-company process improvement initiatives, compliance management and reviews, process integration initiatives, relationships with internal partners and external customers.


* Use process metrics to drive business results and demonstrate working knowledge of all IT systems and tools used to load/maintain contracts and process claims/adjustments.


* Conduct system assessments and work with the Contract Solutions team to implement project ...