Regional Spa Manager

Primary Functions/Essential Job Duties include, but are not limited to:

Operational Leadership


* Oversees daily operations and performance of multiple spa locations.


* Ensures each spa operates in alignment with VIO Med Spa’s standards, culture, and goals.


* Conducts regular site visits to assess operations, guest experience, and employee engagement.


* Provides leadership, coaching, and accountability to spa managers and their teams.


* Ensures consistency across all spas in promotions, marketing initiatives, comprehensive treatment plans, and membership sales efforts to maintain a unified guest experience and brand standard.

Financial Management


* Analyzes regional performance metrics and financial reports to identify trends and implement improvement strategies.


* Partners with spa managers to achieve and exceed revenue targets for service, retail, and membership sales.


* Oversees regional budgeting, forecasting, and cost-control initiatives.


* Identifies opportunities for cross-location efficiencies and economies of scale.

Team Development & Leadership


* Recruits, trains, and mentors Spa Managers to develop strong leaders.


* Fosters a culture of collaboration, accountability, and excellence across all teams.


* Leads quarterly performance reviews for Spa Managers and supports succession planning within the region.


* Facilitates ongoing professional development and ensures staff are knowledgeable about the latest aesthetic trends, technologies, and compliance standards.

Guest Experience & Brand Consistency


* Champions exceptional guest service across all locations.


* Monitors guest feedback, satisfaction scores, and reputation management platforms to identify regional trends.


* Ensures consistency in service delivery, environment, and operational standards across the region.

Strategic Growth & Marketing


* Collaborates with corporate and local teams to develop and execute marketing campaigns, promotional events, and membership initiatives.


* Supports the successful opening and integration of new spa locations in the region.


* Participates in community engagement and networking to promote the brand.

Compliance & Operations


* Ensures adherence to all health, safety, and regulatory standards.


* Oversees scheduling and inventory processes at the regional level to ensure accuracy and efficiency.


* Maintains alignment with corporate policies and operational systems.


* Verifies that all procedures and equipment comply with state regulations and medical standards, under the direction and oversight of the Medical Director.

Essential Behavioral Characteristics:



* Ethical


* Positive attitude


* Enthusiastic


* Team oriented


* Results-driven


* Self-directed


* Empathetic


* Motivational


* Tenacious


* Adaptable


* Trustworthy


* Collaborative


* Detail-oriented


* Strategic
...