Technical Supervisor, Lab Services

What You'll Do


* Supervise high complexity testing personnel


* Provide direction to staff -optimizing workflow and productivity


* Coordinate schedules to assure maximum efficiency and equal distribution of workload


* Serve as primary contact for high complexity laboratory employees, provide department orientation, coordinate training, and ensure that all necessary procedures and courses have been assigned


* Ensure training is complete and adequate prior to clearing new employees for autonomous work


* Engage, develop, and encourage staff to reach full potential


* Assist/conduct ongoing assessments and annual performance evaluations of testing personnel


* Complete competency assessments on time


* Assists laboratory administration and quality assurance with regulatory requirements, including but not limited to policy/procedure review, revisions, and compliance, adherence to safety regulations, and employee file maintenance


* Identify issues.

Develop, assist, and/or conduct process improvement activities


* Perform duties of a high complexity medical laboratory scientist/ technician


* Stay current on and adhere to all laboratory policies and procedures


* Properly document all deviations and/or corrective actions taken per laboratory policy


* Demonstrate competency at least annually as outlined by laboratory procedures


* Ensure laboratory compliance with CAP and other regulatory organizations by participating in proficiency testing in accordance with laboratory procedures


* Understand an perform studies to ensure all regulatory requirements are met at predefined intervals


* Assist in preparing for and participating in inspections/audits as needed


* Exercise good documentation practices in accordance with laboratory policies


* Uphold CTI's mission and values through accountability, innovation, integrity, quality, and teamwork


* Other duties as assigned by management

What You Bring


* Ability to work in a regulated environment


* Ability to follow procedures with great attention to detail


* Ability to effectively communicate


* Ability to think critically and problem solve basic issues


* Ability to prioritize and drive results with a high emphasis on quality


* Ability to supervise personnel in situations of high stress levels


* Ability to multitask with excellent attention to detail



* Bachelor's degree in chemistry, biological, clinical or medical laboratory science, or medical technology (or equivalent)


* At least 3 years of experience working in a clinical laboratory with high complexity testing


* Experience in quality management in a high complexity clinical laboratory


* Working knowledge of Clinical Laboratory Regulatory Requirements (i.e.

CAP/CLIA/ISO/IVDR)

Why CTI?


* We support career progression - 25% of our global staff is promoted annually and we have a structured mentoring program to ...