Care Navigator Assistant, NU Co-op

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital.

Together, we’re advancing medicine and delivering the best care experience for our patients and community!

Interested in this position? Apply online and create a personal candidate account!

Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.

To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.

Time Type:
Part time

Department:
Community Resource & Wellness Center

All Locations:
282 Meridian Street

Position Summary:
The Care Navigator Assistant will work to support Care Navigators to support addressing identified Social Determinant of Health needs and population health gaps in care.

Essential Duties & Responsibilities


* Complete SDOH screening for assigned patients


* Connect food insecure patients to food resources in the community such as food pantries and provide information and assist with applying to SNAP (food stamps) as appropriate.


* Connect pediatric patients to clothing resources.  Support Cradles to Crayons clothing packet assembly.


* Support monthly bills workshop.  Support processing discount program applications for patients who attend bills workshop.


* Support weekly food distribution at CRWC.  Assist with unloading, bag assembly and food distribution.


* Support winter coat distribution and car seat distribution


* Assist in updating NH community resource handouts


* Provide outreach calls and appointment scheduling to support population health efforts


* Provide assistance at Self-Monitoring Blood Pressure clinic


* Participate in training to further understanding of both community resources and the intersections of social justice and community health work.

Miscellaneous


* Maintain excellent punctuality and attendance.


* Promote a sense of “team work” through demonstration of self-direction and self-motivation.  Solve problems independently or knows when to seek consultation.


* Displays outstanding customer service skills when interacting with all NeighborHealth customers according to the ACE model.


* Adheres to all NeighborHealth and departmental policies and procedures.


* Participate in required departmental activities and meetings.


* Perform other related duties

EDUCATION:


* Enrolled at Northeastern University and eligible for Coop program

EXPERIENCE:


* Classwork related to public or Community Health

SKILL...