InternCoOp NonLDP Int

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
Career Programs

Job Sub Function:
Non-LDP Intern/Co-Op

Job Category:
Career Program

All Job Posting Locations:
Neuss, North Rhine-Westphalia, Germany

Job Description:

We are Johnson & Johnson, one of the largest healthcare companies in the world.

We fight against the most serious diseases—until they are only found where they belong: in history books.

We are a highly interdisciplinary team that works across functional boundaries to leverage everyone’s expertise.

For us, open dialogue and mutual appreciation matter more than hierarchies.

We fight together and we laugh together.

We have already achieved many things for patients that were previously unimaginable.

And we want to achieve much more.

For this, we need you in our team at the Neuss location, between the Rhine metropolises of Cologne and Düsseldorf.

To strengthen our Business Technology Team, we are looking for a Master Student (m/f/d) to write his/her thesis with us on the topic of "Assessing Business Case Opportunities for an AI-driven Customer Service Center", starting from January 1.

In this 50% position, you will create and assess various business case scenarios for the creation of an AI-enabled and AI-driven customer service center, assess pro and con of these scenarios including different vendors for conversational AI capabilities, and conclude with implementation options.

For this theses, a team of cross-functional experts is available to support you.

Qualifications What you bring:


* You are passionate about AI and how conversational AI will drastically transform our interactions in a customer service context.


* You are a student at a university with a focus on business administration and technology and can bridge the gap between tech and business


* You have analytical understanding and the ability to see the big picture without losing sight of details.


* You work independently, conscientiously, and drive your own priorities forward.


* You can set priorities and efficiently structure your own area of responsibility.


* You are creative and proactively contribute new ideas.


* You can speak and write English fluently and are willing to travel to our European HQ in Belgium if needed

 

 

Required Skills:

 

 

Preferred Skills: