Training Manager

Reports To: Director of Technical Operations
Organizational Unit: Underwriting Solutions - Commercial Lines Underwriting
Supervisory Responsibility: Yes, Technical Training Team
Collaboration: upper management, other technical staff, and product development; with home office and field managers; with Field Representatives; with customer service and customers



* Lead and manage the Technical Training Team in designing and delivering training programs across core disciplines, including SCOPES, Automatic Sprinkler Systems, and Commercial Lines Underwriting.


* Oversee the development and delivery of ongoing and refresher training for field representatives and clients.


* Create and manage interactive, on-demand eLearning modules tailored to Verisk Survey Services personnel and customers.


* Proactively identify emerging training needs and develop responsive solutions.


* Collaborate with Regional Vice Presidents, Managers, and Mentors to address performance gaps and ensure high-quality output across individuals and divisions.


* Support divisional leadership in interpreting and applying technical standards, procedures, and schedules.


* Update and maintain currency of training materials.


* Partner with Product Development, Data Quality, and Risk Engineering teams to align training with evolving business needs.


* Ensure the Technical Training Team meets all objectives and delivers consistent, high-impact training solutions.



* Industry Experience: Minimum of 10 years in insurance or related fields, with a focus on commercial property underwriting, risk management, and loss control.


* Training Expertise: At least 1-2 years of experience delivering training on SCOPES Rating and Commercial Lines surveys.


* Leadership Background: Proven experience managing small to mid-sized teams.


* Technical Knowledge: Deep understanding of fire prevention, fire protection engineering, suppression systems, and modern construction technologies, including fire detection and protection systems.


* Training Development: Strong ability to design and implement technical training programs related to specific-property loss control and associated disciplines.


* Instructional Skills: Skilled in delivering both in-person and virtual training sessions, including the creation of multimedia eLearning content.


* Communication Proficiency: Exceptional written, verbal, and listening skills, with the ability to convey both simple and complex concepts clearly.


* Subject Matter Expertise: Demonstrated capability to act as a technical resource and subject matter expert.


* Project Management: Ability to manage multiple projects, prioritize tasks, and meet deadlines effectively.


* Travel Flexibility: Willingness and ability to travel within the United States as needed.


* Education: Bachelor's degree from a four-year accredited institution or equivalent experience.

About Us
For over 50 years, Veris...