A TECHNICIAN

Job Description

Job Title: "A" Class Automotive Technician (Manufacturer Certified)

Employment Type: Full-Time

Job Category: Skilled Trade

Location: Ron Marhofer Auto Family-Akron, Ohio

Report To: Shop Foreman / Service Manager

Company Overview

At The Ron Marhofer Auto Family, we have been proudly serving Northeast Ohio since 1919.

As a family-owned dealership group, we are committed to delivering world-class experiences to our customers while upholding our six core values:


* World-Class Experience


* Commitment to Excellence


* Teamwork


* Trust & Respect for the Individual


* Continuous Improvement


* Approachability & Process Orientation

We believe our success starts with our people.

Our technicians are the foundation of our service operations, and we provide ongoing training, state-of-the-art facilities, and a supportive team environment to help you thrive in your career.

Position Summary

We are seeking a highly skilled and manufacturer-certified "A" Class Automotive Technician to join our Akron service team.

This role serves as a Shop Leader, supporting the Shop Foreman, mentoring junior technicians, and performing advanced diagnostics and repairs to factory and dealer standards.

The ideal candidate combines technical mastery with leadership ability and is dedicated to delivering exceptional service experiences for every guest.

Essential Duties & Responsibilities


* Lead by example as Shop Leader, supporting the Shop Foreman and mentoring junior technicians.


* Diagnose and repair complex vehicle systems including engine, transmission, suspension, steering, brakes, electrical, HVAC, and diesel.


* Perform multi-point vehicle inspections and identify necessary repairs.


* Provide accurate labor and time estimates for repair work.


* Completely required paperwork and service documentation with precision.


* Inspect and test vehicles to ensure repairs meet factory specifications.


* Stay current with ongoing manufacturer and dealership training programs.


* Maintain required tools and ensure they are always service-ready.

Qualifications & Requirements


* Experience: Minimum of 5 years in professional automotive repair (preferred).


* Certifications:
+ ASE Certification (Required).
+ Manufacturer Certification (Required).
+ Maintain ASE Certification in the following areas:
o A1: Engine Repair

A2: Automatic Transmission/Transaxle

A3: Manual Drive Train & Axles

A4: Suspension & Steering

A5: Brakes

A6: Electrical/Electronic Systems

A7: Heating & Air Conditioning

AB: Engine Performance


* A9: Light Vehicle Diesel Engines



* Valid driver's license with acceptable driving record (must qualify for company insurance).


* Ability to operate a wide variety of vehicles, including manual and automatic transmissions.


* Strong organizational, problem-solving, and communication skills.


* Commitment to customer satisfaction and teamwork.

Competency


* Leadership: Ability to mentor, guide, and influence shop team members.


* Technical Expertise: Advanced diagnostic and repair skills across all major systems.


* Customer Focus: Dedicated to delivering an exceptional service experience.


* Adaptability: Ability to thrive in a fast-paced and evolving work environment.

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