LCL Lead, Ocean Freight

Job Title:  Head of LCL

Location: Mississauga, Ontario

DHL Global Forwarding (DGF) is a leader in managing the flow of goods and information across global supply chains, utilizing air, ocean, and ground transportation, customs brokerage services, and dedicated warehousing and distribution centers.

As part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries, we are committed to excellence and growth.

We’re looking for an experienced Head of LCL to lead our LCL product strategy, operations, and performance across Canada.

In this role, you’ll take full ownership of the LCL P&L, driving profitability, sustainable growth, and customer satisfaction in alignment with global and regional strategies.

You’ll oversee national LCL gateway operations, manage and mentor a team of ocean freight specialists and supervisors, and collaborate closely with Sales, Growth, and overseas counterparts to deliver operational excellence.

Your strategic vision will guide the development of new LCL products, pricing models, and trade lane expansion, ensuring DGF’s continued competitive edge in the market.

Key Responsibilities:


* P&L: · Full LCL P&L ownership, to deliver budgeted EBIT and volume targets for both LCL and Buyer’s Consolidation


* Monitor the productivity of the LCL product, adjust resource allocation accordingly, drive GSC offshoring and/or automation of tasks 


* Develop strategy and implementation of ocean freight LCL plans, measures and budgets to achieve operational results driving profitability, volume growth and service expansion

 Growth & Product Development: 



* Drive the LCL volume development on focus tradelanes in collaboration with Growth, Sales, RDM and overseas counterparts focusing on SME business decided locally. 


* Drive market and competitor research and analysis activities to understand and identify market opportunities and challenges. 


* Design and implement new products within country and provide input on solution design and service elements, ensuring that all services comply with relevant regulations and industry standards.

This strategic focus will help strengthen the value proposition and maintain DGF LCL’s competitive edge in the market.


* Lead the development of new export and import own LCL consol box services in cooperation with overseas counterpart, Growth, Sales and product management 


* Define and implement pricing strategies that align with market conditions and business objectives, while also analyzing yield performance to maximize profitability across services.

Ensure completeness and monitor hit rates of LCL pricing in MTS to ensure competitive and transparent pricing.


* Train and liaise with sales to support interaction with key customers and provide pricing and margin guidance, support on bids, RFQs and customer presentations. 

Operations: 



* Oversees the national LCL gateway operations, ensur...