Expert Sales - House of Pricing Support

Job Title: Expert Sales - House of Pricing Support

Job Location: Bogota

Are you dynamic and results-oriented with a passion for logistics? Join our high-performing Global Shared Services Team (GSC) at DHL Global Forwarding, Freight (DGFF); a Great Place to Work certified organization and one of the “Top 20 most admired Shared Services Organizations in 2024” by the independent global Shared Services & Outsourcing Network (SSON).

We are the captive Shared Service Provider for DHL Global Forwarding and DHL Freight (DGFF).

We are an organization of more than 4,800 colleagues complemented by approximately 500 virtual FTE (i.e., bots applied in process automation).

Our colleagues are based across six service delivery centers in Mumbai, Chennai, Chengdu, Manila, Bogota & Budapest.

You will interact with people from all over the world and get the chance to a truly international organization.

As an Airfreight or Ocean Freight Pricing Expert you will support the execution of an improved global tender process for airfreight or ocean freight product.

The AFR / OFR pricing expert manages the technical translation of customer formats, including collection of the rates from the country teams not limited to: providing value proposition; translate bid strategy, customer requirements and network fit.

Key Responsibilities:

Bid Management:


* Support the Gatekeeper from pre-bid to post bid on nominated AFR / OFR opportunities.


* Manage incoming RFQ’s and work together with all stakeholders in preparing, finalizing and delivering a timely and winning tender response


* Engage with country teams and regional pricing teams to ensure all bid responses are checked & validated for accuracy, adherence to customer’s requirements


* Translation and execution of CPT-IPT-CPT


* Evaluate country pricing to bid and benchmark against comparative bid data, so as to optimize customer pricing effectiveness


* Develop and maintain strong contacts with internal customers such as Commercial Owner, Industry Sector Sales (Life Sciences and Healthcare, Chemicals, Automotive, Engineering & Manufacturing, Energy, Technology, Consumer and/or Retail), Account- and Product-Management


* Keep up to date with products and all relevant market information and developments


* Follow up on submitted bids with Bid Managers to understand and place on record the bid outcome and lesson learned


* Understand the complexity of customer’s requirements such as air and ocean transportation, sector specific knowledge, IT customer solutions etc.


* Support and document online sourcing activates directly with the countries


* Support and development of technical narratives related to Airfreight / Ocean Freight Solutions

Sanity Check & Review:

· Check of internal consistency with guidance/Pricing Instructions


* Challenge pricing as necessary with CACC/ROCC


* Support on re-rounds & final offers


* Validation with regional/countries a...