Senior Victim Services Specialist - Claims Unit

The Riverside County District Attorney's Office seeks a Senior Victim Services Specialist to support the Division of Victim Services - Claims Unit in Riverside.

The Senior Victim Services Specialist provides a wide variety of complex and specialized trauma informed supportive services to the victims, derivative victims and witnesses of crimes; coordinates the role of victims and witnesses through client advocacy with respect to the courts, law enforcement and related agencies; serves as a principal advisor and mentor to Victim Services Specialist staff and volunteers; ensures alignment and compliance with statutory provisions such as PC13835 and Marsy's Law; executes additional duties as mandated by legal requirements and organization needs; performs other related duties as required.

The most competitive candidates will possess experience providing direct service to victims performing supportive or crisis intervention counseling, and advising clients of available programs, services, and resources in a public or private social service or criminal justice agency ; senior-level position experience in an office setting; e xperience in determining eligibility, researching, and applying statutes and regulations; experience in reading and comprehending crime codes/penal codes to apply guidelines, rules, and policies of the California Victim Compensation Board; and experience working with state entities/programs.

Bilingual skills are preferred, but not required.

The Senior Victim Services Specialist is the advanced journey level classification in the Victim Services series and reports to a supervisory or manager level position.

Under supervision, delivers a comprehensive range of trauma-informed support services to individuals impacted by severe violent offenses, including primary victims, secondary victims and witnesses.

Facilitates victim/witness participation in the criminal justice process through ongoing advocacy and case management.

Incumbents serve as a team lead in their assigned unit and are subject to rotations in work assignments.

The Senior Victim Services Specialist is distinguished from the Victim Services Specialist in that the former performs complex assignments, program development, project management, providing guidance, leadership, and mentorship to Victim Services Specialists.

The Senior Victim Services Specialist position requires handling intricate tasks to meet the distinct needs of victims, witnesses and their families as they navigate the criminal justice system.

While the Victim Services Supervisor provides operational guidance, oversight and support in developing service and referral plans, the Senior level is primarily responsible for providing ongoing case management services while independently managing crisis interventions and conducting assessments.

The Senior Victims Services Specialist may also take on roles in specialized programs such as the Mass Casualty Crisis Response Team, Collaborative Courts, S.T.O.R.I.E.S...