Senior Technical Product Manager – Global Service & Repair

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
Technology Product & Platform Management

Job Sub Function:
Technical Product Management

Job Category:
Scientific/Technology

All Job Posting Locations:
Irvine, California, United States of America, Los Angeles, California, United States of America, New Brunswick, New Jersey, United States of America, Sacramento, California, United States of America

Job Description:

We are seeking a dynamic and strategic Technical Product Owner to lead delivery for our all of Johnson & Johnson’s MedTech business units for Service and Repair offerings for capital equipment.

This pivotal role involves shaping the user stories and requirements, driving innovation, and ensuring excellence in service delivery across all regions to enhance customer satisfaction, operational efficiency, and revenue growth.  This position can be located in Raritan, NJ; New Brunswick, NJ; Irvine, CA; Issy-les-Moulineaux, France and Buckinghamshire, UK.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements.

While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s): Raritan, NJ; New Brunswick, NJ; Irvine, CA; Issy-les-Moulineaux, France and Buckinghamshire, UK.

Issy-les-Moulineaux, France - Requisition Number: R-037277

Buckinghamshire, UK - Requisition Number: R-037272

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

Key Responsibilities


* Shape the squad vision / roadmap and steer the squad in delivering products / platforms features / work oriented around business impact.


* Shape and prioritize the backlog, utilizing business expertise and understanding of customer needs, translate requirements into user stories and acceptance criteria.


* Act as the “voice of the customer” within the squad to ensure the squad “builds the right thing."


* Work closely with Product/Platform Managers to establish products’ business value.


* Collaborate with cross-functional squad experience teams including Sales, Marketing, Professional Relations & Operations, Customer Service and Service & Repair to drive product development and service enhancements.


* Influence value-driven backlog prioritization by engaging stakeholders, assessing busine...