Account Operations Management Intern

Account Operations Management Intern

This role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.

We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.

Our culture thrives on finding new and better ways to accelerate what's next.

We know varied backgrounds are valued and succeed here.

We have the flexibility to manage our work and personal needs.

We make bold moves, together, and are a force for good.

If you are looking to stretch and grow your career our culture will embrace you.

Open up opportunities with HPE.

Job Description:

Job Family Definition:

Manages the end-to-end operational business relationship for customer and partner accounts.

Acts as the single point of sales operations accountability and execution for assigned clients and accounts.

Reviews agreements and contracts and implements appropriate sales operations processes and solutions to drive operational results and optimize the customer and partner experience.

Identifies sales enablement opportunities and develops action plans & processes to proactively address dissatisfaction drivers for customers and partners.

May identify areas of opportunity for additional services, product, revenue and order growth on accounts and communicate to sales/partner representative for action.

Management Level Definition:

Applies intermediate level of subject matter knowledge to solve a variety of common business issues.

Works on problems of moderately complex scope.

Acts as an informed team member providing analysis of information and limited project direction input.

Exercises independent judgment within defined practices and procedures to determine appropriate action.

Follows established guidelines and interprets policies.

Evaluates unique circumstances and makes recommendations.

Responsibilities:


* Contributes to the operational business relationship management of large accounts, may manage the operational business relationship of small, domestic accounts.


* Conducts and reviews moderately complex business analysis.


* Resolves operational issues, which may require collaboration with cross organizational teams, in support of the customer requirements.


* Conducts research, analyzes data, and presents findings for projects of moderate to high complexity.


* Performs operational performance reviews with the customer/partner and supports improvement plans.

(Reviews typically include topics such as special pricing, inventory levels and procurement plans, delivery performance, claims, and disputes impacting the financial position of the account).


* Consults and advises on operational matters of low complexity to internal clients on peer le...