Operations Coordinator - Burnaby, BC

Operations Coordinator

Intertek is searching for an Operations Coordinator to join our Minerals team in our Burnaby BC office.

This is a fantastic opportunity to grow a versatile career in Minerals Testing and Inspection

The Operations Coordinator is responsible for

What you’ll do:


* Coordinate/Monitor with Operational personnel orders from all clients, agents and/or terminals for sampling, inspection, surveying and analytical services.


* Review client instructions and identify potential problems regarding operations, conflict of interest, ethics or compliance and to alert relevant parties in order to seek solutions.


* Upon receipt of an order for services, completes nomination confirmation, work order, prep requests and any special client instructions.


* Maintains contact with terminals, clients, agents, union personnel and other Company offices as generally required during loading/discharge and particularly where problems are encountered which results in delays.


* To act as a single point of contact for designated clients for all instructions.


* Record events in job files communication sheets of correspondence, communication and any on going issues and action.


* Upon completion of loading/discharge, collects the information provided by field personnel, communicates with the laboratory regarding analysis performed and assembles a final report ready for review and publishing.


* Investigates discrepancies and, in accordance with standard operations procedures or with the approval of management, initiates appropriate corrective action.


* Assembles the completed information for execution of final certification.


* Maintain good records on jobs for purposes of billing, volume reconciliation, claims handling etc.

What it takes to be successful in this role:


* A sound knowledge of coal and coke inspection and testing procedures.


* An understanding of the business requirements of the client, relative to the purpose of the services provided.


* A full understanding of the Company Compliance and Zero Tolerance Policies.


* A working knowledge of the testing of those commodities that are at the core of the business, and of the significance of quality test data.


* A positive attitude and an ability for working and communicating with individuals of diverse cultural backgrounds and sensitivities.


* Any specific educational requirements that might be established by the hiring authority responsible for filling the position.


* Minimum of 5 years of experience in Testing and Inspection Industry, and a knowledge of basic contract do's and don'ts.

Salary & Benefits Information

The base wage or salary range for this position is $32.00 to $38.00 hourly.

Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons.

In addition to competitive compensation packages, In...