Support Coordinator

Support Coordinator 

Earn £13.21 to £13.63 per hour (£25,838 to £26,645 per annum) and great benefits including Health Cash Plan

Permanent, full time (37.5 hpw), Monday- Friday 9am-5pm

East Coast and Yorkshire

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Lead Support Worker, you’ll be at the heart of supporting our customers who have complex tenancy sustainment needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations.

Amazing we know!

What you’ll do


* Collaborate closely with our rented colleagues to ensure that customers living in Home Group tenancies receive the support they need to successfully sustain their homes.


* We will provide tailored support to customers in general needs tenancies across the East Coast and Yorkshire, responding to needs identified by Housing Managers. 


* Acting as a key point of contact during potentially complex periods in their lives, we will offer direct assistance, signpost to specialist services, and empower customers with the skills and confidence to maintain their tenancies.


* You will maintain strong communication with our rented colleagues, ensuring information is shared openly and consistently.

Accurate and timely updates to internal systems will be essential to reflect the support provided.


* As this is a pilot initiative, adaptability is key.

We’re looking for a colleague who embraces change, works holistically, and is committed to meeting evolving customer needs with empathy and professionalism.

Why join us

Join a team that cares about you as much as the customers we support.

From flexible working to brilliant wellbeing support, you’re free to bring your best self to work and grow in a way that suits you.

Be part of one of the UK’s top 10 Great Places to Work! 

You have


* Passion to support our customers to live their best life, working collaboratively with an eye for detail. 


* Demonstrate the ability to work effectively within a multi-disciplinary team and adapt to change as the pilot evolves.


* Confidently and constructively challenge professionals when appropriate, to ensure the best outcomes for customers.


* Identify support needs early and implement appropriate interventions to address and resolve issues.


* The ability to work on your own initiative, remain calm under pressure and have a resilient approach

Stronger together

We do our best work when we’re ourselves.

That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits


* Monday-Friday 9am -5pm


* Where we’re flexible with you, we do need to meet the needs of our customers.

That may mean adapting your start or finishing times on occasion.


* Travel across the...