Credit Support Manager I

Are you looking for an opportunity where you can develop your skills and be part of a growing dynamic team?

As a Credit Support Manager I within JPMorgan Chase, you will ensure workflow support for Dealer Services Loan Setup & Funding.

Your understanding of loan origination steps and workflow handoffs are crucial in assessing SLA and proper coverage during the loan closing process.

You use critical thinking to analyze complex agreements and emotional intelligence to build relationships with stakeholders.

Managing conflicts and maintaining resiliency are essential, along with using strategic planning skills to guide the organization's direction.

Your time management and organizational skills are key in managing tasks efficiently, significantly impacting team and department goals.

Job responsibilities



* Assess loan closing compliance and control steps for a Dealer Services portfolio of borrowers, ensuring adherence by identifying and closing gaps.


* Interpret and maximize workflow as it relates to time sensitive money movement tasks, applying critical thinking to understand implications and risks.


* Perform workflow analysis and monitor ongoing compliance with SLAs within the assigned platform, using advanced time management skills to handle multiple tasks efficiently.


* Assist and oversee platform testing, in accordance with specific terms laid out in credit agreements.


* Develop a strong understanding of Floorplan and Non-Floorplan Loan products in accordance with established credit policy and platform requirements.

Required qualifications, capabilities, and skills



* At least two years of expertise in credit support or related financial services, with the ability to interpret and analyze credit agreements and related loan documents.


* Proficiency in conflict management, including facilitating discussions and creating collaborative solutions.


* Advanced strategic planning skills, with a track record of defining organizational direction and making informed decisions on resource allocation.


* Strong proficiency in using MS Office tools, particularly MS Excel, for financial analysis and reporting.

Preferred qualifications, capabilities, and skills



* Proficient in driving continuous improvement and process automation to enhance lending workflows and efficiency.


* Strong digital literacy skills, enabling effective use of technology in lending services.


* Adept in leading project management efforts to ensure the successful execution of lending service initiatives.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.

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