Data Measurement & Reporting Advisor

Our Organization

Cigna's Data Measurement and Reporting team is a dynamic, rapid and growth focused department.

Attention to the execution of a strategic vision for enterprise data, and the delivery of carefully detailed analytics, strengthens our journey to become one of the most customer centric companies in the world.

This role sits within the On Demand Reporting Team in Data Measurement and Reporting.

The Ad Hoc team is responsible for a variety of functions including standard and custom report fulfillment,

Our Team

The On Demand Reporting Team supports the following reporting tools and fulfillment functions:


* Delivers ad hoc medical, pharmacy, clinical, and Cigna program information in the form of reports and extracts to clients, brokers, Sales, Underwriting and other partners


* Provides report support for CBH and EAP reports and tools


* Provides standard and non-standard tool and report support for our Facets Select clients


* Subject matter expertise


* HIPAA and policy/procedure workflow management for the fulfillment organization

Core Responsibilities


* Responsible for development, assessment, monitoring, and execution phases of the data analysis process.


* Provide comprehensive consultation to business partners throughout the life cycle of a request (document business/technical requirements, create/execute test cases, and facilitate programs from beginning to end).


* Follow processes put into place regarding data governance, including but not limited to:
+ Educating requestors on what is available based on account status
+ Determining what constitutes minimum necessary for each request


* Perform routine and ad hoc (Drill-Down) analysis as it relates operational trending and quality processes.


* Maintain the reporting request queue, communicate with requestors, team members, and document all new requests.


* Become a subject matter expert on various Cigna products.


* Manage high complexity projects, including enhancements


* Collaborate with IT partners to ensure new development, enhancements or fixes meet business needs.

This includes writing functional requirements, actively participating in system design reviews, reviewing test evidence, and participating in status meetings.


* Support management in the long-term strategy and defining of priorities


* Demonstrate and maintain deep breadth of knowledge on all product types and business processes


* Works independently with little to no guidance on complex issued.


* Takes initiative to create processes, procedures, or reports to help with the team/company


* Takes on new projects without being asked with little to no complaint


* Ability to answer questions with little to no guidance due to knowledge and expertise from research and contacts


* Team morale - encouragement and support of other team members.

Providing guidance and knowledge.


* Cross functional awarene...