Sr. Product Delivery Associate - Service Product Outbound Dependency Management

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges.

In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

As a Senior Product Delivery Associate on the Service Product's Strategy & Support Partner (SSP) team, you are trusted with enabling the delivery of products in a stable and scalable way for our Outbound Dependency Management Program.

To accomplish this, you will work with cross-functional teams, build key relationships with external product teams, and minimize the risk of external constraints limiting the product's ability to continuously deliver value.

Job responsibilities


* Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies and partnership with external products


* Supports the completion of change management activities across functional partners to increase risk identification and mitigation to the Service Product Roadmap


* Raises blockers and other impediments to the Product Delivery Manager to manage outbound dependencies and ensure adequate resources


* Collaborates with the Product Deliver Manager to implement strategic multi-channel communications and materials to provide program updates, planned enhancements, and influence leadership decisions


* Develops and maintains clear, actionable reporting to monitor progress, surface risks, and inform decision-making for stakeholders at all levels.


* Designs and refines processes to streamline workflows, drive continuous improvement, and support successful adoption of change initiatives across teams.

Required qualifications, capabilities, and skills


* 3+ years of experience or equivalent expertise in product management or a relevant domain area


* Demonstrated performance in either product management or relevant domain area


* Experience executing operational management and change readiness activities


* Experience in product deployment processes


* Strong leader, comfortable in a deadline-driven, fast-paced environment, with flexibility


* Demonstrates strong adaptability and quick thinking, efficiently adjusting to changing environments and new challenges with ease.

Preferred qualifications, capabilities, and skills


* PMP Certification


* Developed knowledge of the product development life cycle and agility practices


* Strong project management and communication skills - both written & verbal - with ability to quickly solve problems and present ideas and results to multiple stakeholders


* Superior verbal and interpersonal skills


* Data Analysis and reporting experience, ability to review data sets and provide concise and digestible reports for various audiences

Chase is a leading financial services firm, helping nearly half of America's households and sma...