Field Service Engineering - Experienced Professional

Position Summary:
We are seeking a skilled and experienced Field Service Engineer with hands-on expertise in Integrated Building Management Systems (IBMS), Fire Alarm Systems (FAS), Access Control, CCTV, and other ELV systems.

The role involves maintenance, troubleshooting, commissioning, and service delivery for building automation and energy management systems across commercial and critical infrastructure environments.
Key Responsibilities:


* Perform installation, commissioning, preventive maintenance, and troubleshooting of IBMS, FAS, Access Control, CCTV, and other ELV systems.


* Ensure uptime and reliability of building automation systems, including HVAC control systems in critical areas such as data centers, hospitals, and industrial facilities.


* Deliver field service support as per SLA commitments and ensure prompt resolution of customer complaints.


* Conduct Planned Preventive Maintenance (PPM) activities and manage critical spare parts inventory.


* Provide technical support and training to end-users and operators on system operation and fault rectification.


* Review and validate system designs, wiring diagrams, and sequence of operations to ensure compliance with project specifications.


* Coordinate with internal teams, subcontractors, and vendors to ensure seamless service delivery and timely project completion.


* Identify opportunities for retrofits, upgrades, and service sales during customer interactions.


* Maintain accurate service documentation, reports, and system configurations for all assigned projects.

Key Skills & Competencies:


* Strong knowledge of IBMS, BMS, and ELV systems (FAS, Access Control, CCTV, PAS, VESDA, WLD, etc.).


* Hands-on experience in system integration, commissioning, and maintenance.


* Proficiency in troubleshooting and technical problem-solving.


* Effective customer relationship management and service-oriented mindset.


* Good understanding of HVAC control systems and energy management principles.


* Strong coordination and communication skills for working with clients, vendors, and cross-functional teams.

Technical Proficiency:


* Fire Alarm Systems (FAS): UTC Edwards EST3 (Certified Engineer)


* Building Management Systems (BMS): Schneider TAC Vista, StruxureWare, Honeywell Comfort Point Studio, EBI


* Access Control: Schneider Andover Continuum Cyberstation


* CCTV: Analog & IP-based systems (Schneider Pelco Endura)


* Public Address Systems (PAS): Bosch Pleana, Ateis Voxnet

Education & Experience:


* Bachelor of Engineering (B.E.) in Electronics & Telecommunication - Mumbai University (2010)


* 10+ years of experience in IBMS / ELV Systems maintenance, field services, and commissioning.


* Prior experience with leading organizations such as Schneider Electric, Honeywell, and EVIO Pvt.

Ltd.

Personal Attributes:

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