Cell Therapy coordinator

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
Medical Affairs Group

Job Sub Function:
Medical Science Liaison

Job Category:
Scientific/Technology

All Job Posting Locations:
Warsaw, Masovian, Poland

Job Description:

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements.

Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine 

We are looking for a Cell Therapy Coordinator in our affiliate in Poland:

CAR-T is an innovative class of treatment.

Autologous CAR-T cells are made from a patient’s own cells, implying a complete redefinition of supply chain and commercial operations, as well as a close collaboration with hospitals.

While clinical differentiation will remain essential, the user experience and service provision play a big role in the choice of a treatment.

Johnson & Johnson’s objective for CAR-T is to deliver best-in class customer experience through the CAR-T Go-To-Market (GTM) Model to delight our stakeholders and differentiate from competitors.

Due to the nature of CAR-T and the necessity to create a different kind of relationships with hospitals, new roles are required to deliver CAR-T.

Overall purpose of the role


* To make the link between commercial operations, medical affairs, Supply Chain and CAR-T sites


* To support certified CAR-T sites on a patient-level, acting as the main point of contact for the cell therapy nurse coordinator and other relevant stakeholders (apheresis team, pharmacist, physician etc)


* To facilitate the patient and the cell journey and provide support to the different stakeholders throughout it


* To provide day to day support and individual case management support to ensure smooth service delivery and facilitate cell logistics


* To support the onboarding of the treatment site and relevant stakeholders on the order management IT platform


* To address special situations by routing to appropriate J&J stakeholders and coordinating with them to reach the desired solution

The Cell Therapy Coordinator (CTC) is an EMEA role dedicated to CAR-T operations at a local or cluster level and contributing to delivering a best-in-class customer experience.

EMEA CTCs are closely connect...