Lead Technical Program Manager - Infrastructure

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager within the Consumer and Community Banking - Connected Commerce Tech, you will be responsible for planning for and tracking to our infrastructure budget.

Your role will involve leveraging your data analytics and leadership skills to share infrastructure actual and forecasted spends and to improve process and views across our organization.

Job responsibilities


* Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions


* Prepare and present project status reports, dashboards, and performance metrics to senior management and stakeholders.


* Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum


* Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals


* Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness

Required qualifications, capabilities, and skills


* 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization


* Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients


* Effective communication and presentation skills for both business and technical audiences.


* Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals.


* Adept at working in globally diverse teams across different time zones and forging relationships with key stakeholders and development teams.


* Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment


* Strong analytical and problem-solving skills, with a keen attention to detail.


* Advanced experience in Microsoft Office Suite (Excel, PowerPoint, Project, Teams).


* Strong understanding of project management methodologies (e.g., Agile, Scrum) and tools (e.g., JIRA, Confluence).

Preferred qualifications, capabilities, and skills


* Experience in public cloud infrastructure forecasting in a large organization.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the h...