Quality Monitoring Officer

Description & Requirements

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.

Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.

From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

Role Summary

To oversee the quality of the delivery teaching and learning within qualifications and programmes delivered within the Skills division, ensuring this is at an outstanding standard.

To undertake direct support, verification, observation of teaching, learning and assessment, curriculum reviews, deep dives and standardisation activity to ensure that the delivery of the Skills division is outstanding.

To ensure all staff members gain and hold the required relevant qualifications to ensure outstanding delivery.

Essential Duties & Responsibilities

Accountability



* Quality assure learner work in line with the maximus learner journey, awarding bodies and JCQ regulations.

Maintain and manage a risk-based approach to sampling that is based on the team KPI's and the performance of the contract and individual delivery team member.

Maintain sampling records, including keeping up to date sampling plans, and ensure appropriate focused support is in place where issues are identified.

Undertake frequent observations of teaching and assessment practises, creating and implementing support plans to drive improvements


* Ensure that the centre is current regarding changes to Awarding Body and Ofsted policy or procedures and that any necessary changes are implemented.

Support the division to be up to date with occupational and industry developments, ensure that all learners' achievement records and centre documentation are completed in accordance with requirements for AO and Ofsted.

Ensure that, where appropriate, awarding body requirements are being met and where necessary organise approvals and act as the knowledge expert for those programmes/qualifications being monitored providing the whole department with updates, trends, developments within the sector.

Lead on External Quality Assurance visits, ensuring DCS is gained and maintained for the centre


* To ensure that all exam requirements are adhered to, delivering initial and annual update training in line with JCQ regulations and ensuring all regulations are adhered to through the completion of observation of exam practices.

Where necessary, provide invigilation support


* Ensure that Delivery team members maintain their occupational competency and that this is recorded, stored and available for inspection.

Drive the need for continual CPD and influence the training agenda for the department, delivering direct sessions where appropriate.

This includes organising, preparing, delivering regular, effective standardisation meetings with C...