Director, E-commerce

Job Description

Role at a Glance
As Director of Commercial E-Commerce, you'll be the driving force behind AutoZone's commercial digital platforms.

You'll lead cross-functional initiatives, align enterprise strategies, and ensure our commercial customers enjoy a seamless, intuitive experience across AutoZonePro.com and beyond.

From building multi-year roadmaps to guiding IT development and collaborating with sales and operations, you'll be the go-to expert for all things commercial E-Commerce.

Your work will directly impact sales, customer satisfaction, and the future of our omni-channel strategy.

Responsibilities

• Develop and manage sales targets and budgets aligned with AutoZone's strategic objectives
• Deliver performance updates to senior leadership and executives
• Identify and implement growth opportunities through user enhancements and third-party integrations
• Build and maintain multi-year digital roadmaps in partnership with digital leadership
• Lead IT digital projects with a focus on commercial E-Commerce platforms
• Enhance AutoZonePro.com through customer and AutoZoner feedback
• Collaborate with Commercial Sales and Ops teams to drive field engagement and training
• Oversee Electronic Ordering integration, third-party catalog development, and enterprise POS enhancements.

Qualifications

What We're Looking For
• 10+ years of experience in retail and digital commerce roles
• Proven success in B2B strategy and technology development
• Strong cross-functional leadership and influence skills
• Deep understanding of web technologies, integrations, and E-Commerce trends
• Experience in agile development environments
• Familiarity with mobile apps and in-store POS systems
• Track record of improving digital user experiences to boost engagement and conversion
• Expertise in product management across IT projects
• Strong analytical, planning, and presentation skills
• Exceptional communication and organizational abilities
• Ability to engage across all levels of the organization and with external partners

You'll Go the Extra Mile If You Have
• MBA or equivalent preferred
• A passion for customer experience and digital innovation
• Experience launching new technologies based on business needs
• A strategic mindset with a hands-on approach to execution
• Comfort navigating complex enterprise environments and driving change

About Autozone

Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas.

Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners.

Working at AutoZone means being part of a team that values dedication, teamwork, and growth.

Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.

Benefits at AutoZone

AutoZone offers thoughtful benefit...