Identity Access Management Specialist, Information Technology, Full-time

The Identify Access Management Specialist ensures departmental access controls are enforced for applications owned or supported by Brooks Information Technology to prevent unauthorized modification, destruction, or disclosure of information for the organization.

This person works directly with the Service Desk, Server and Network Engineers, Human Resources, Information Security, Application Support, Senior Leadership, and any employee/department requiring access to owned applications. 

Responsibilities: 


* Receive and process requests for account provisioning, modification and deprovisioning within established Service Level Agreement (SLA) 


* Work with internal customers, business analysts and application teams to understand access requirements


* Participate in Identity Access Management audits and reviews


* Maintain related processes and procedures 


* Work with multiple teams to ensure users are onboarded and deprovisioned timely and appropriately


* Update and maintain the IAM system according to changes in the organizations business needs


* Troubleshoot and resolve Identity Access Management issues


* Prioritize business requests and escalate as necessary

Qualifications: 


* College diploma or university degree in the field of computer science preferred and/or 1 year equivalent work experience required


* Working knowledge of Active Directory and group policy management 


* Understanding of Role based access and Minimum Necessary access 


* Solid understanding of Compliance and Information Security Policies


* Experience with Powershell scripting preferred


* Audit/control experience preferred


* Understanding of multi factor authentication (MFA) 


* Microsoft Excel skills 


* Proven analytical and problem-solving abilities


* Proven documentation skills


* Ability to effectively prioritize and execute tasks in a high-pressure environment


* Good written, oral, and interpersonal communication skills


* Ability to conduct research into IT access issues and products as required


* Ability to present ideas in business-friendly and user-friendly language


* Highly motivated and self-directed


* Keen attention to detail


* Team-oriented and skilled in working within a collaborative environment

Location: Brooks Rehabilitation Hospital, 3599 University Blvd South, Jacksonville, FL 32216

Hours: ONSITE Monday - Friday, 40 hours per week

Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended.

Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:


* Competitive Pay


* Comprehensive Benefits package


* Vacation/Paid Time Off


* Retirement Plan


* Employee Discounts


* Clinical Education and Professional Development Programs