Admissions & Collections Clerk - CHC-Jurupa Valley (BILINGUAL REQUIRED)

*Spanish bilingual is required.

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The County of Riverside's University Health System-Community Health Center seeks a regular Admissions & Collection Clerk to join their CHC-Jurupa Valley team.

Under general supervision, incumbents will be responsible for c hecking in on patients, verifying eligibility, updating patient and insurance information, outreach to all patients to schedule appointments, verifying appointments, collection of nominal fees due at time of service, cashing out, answering phones, making copies, and faxing ; performing other related duties as required.

These positions are located in Jurupa Valley.

This position has a 5/40 schedule: Monday-Friday, 8:00am-5:00pm

Meet the team! RUHS-CHC Website•Review patient personal data to evaluate the patient's eligibility for medical assistance programs using formal medical program guidelines.

•Review patient insurance forms and cards to ensure completeness and accuracy as required by assistance programs and private insurance carriers for billing and payment.

•Evaluate possible assistance eligibility and refer patients to Medi-Cal and MISP as appropriate.

•Contact patient's medical insurance carrier to obtain authorization for treatment and verify eligibility and coverage.

•Assist patients with scheduling hospital or clinic appointments in person or over the phone.

•Pre-register scheduled services during scheduling process or any time prior to receiving services as directed by supervisor or manager.

•Receive and record payments for medical treatment from patients.

•Record payment information on patient payment receipt and log this information on the appropriate forms.

•Complete patient medical information or MISP Share of Cost Forms; attach cash payment receipt to ensure reimbursement from medical assistance program.

•Refer patients with problem accounts to Patient Accounts for review of account status.

•Receive required information from patients and complete medical forms to ensure accuracy of patient data.

•Collect and prepare receipt for monies.

•Register patients for medical services such as emergency treatment and non-emergency walk-in treatment.

•Serve as a resource person for patient registration in the Riverside University Health System (RUHS) clinics.

•Assist in conducting outpatient registration audits and participate in RUHS quality assurance initiatives.

•Reconcile daily charge sheets of patient visits to ensure that charges for healthcare services rendered are captured in a timely manner.

OPTION I

Experience: Two years of clerical experience, including three months performing admissions, collections or billing functions in a hospital, mental health or other healthcare setting.

(Completion of 18 semester or 27 quarter units from an accredited college or university in secretarial sciences, office practices, business education, or a closely related field to the assignment may substitute for one year of the non-specialized experien...