Complex Associate Director of Sales

About Us

The Sheraton Orlando Lake Buena Vista Resort is part of a complex of four Marriott Properties in the Lake Buena Vista area.

The Sheraton is located in the center of the magic, right between Walt Disney World and Universal Studios.

At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People.

Where people work is a choice.

Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel.

At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

The Complex Associate Director of Sales will directly support 4 hotels within the HEI Portfolio - the Sheraton Lake Buena Visa, the Courtyard Orlando Lake Buena Vista in the Marriott Village, the Springhill Suites Orlando Lake Buena Vista in the Marriott Village and the Fairfield Inn & Suites Orlando Lake Buena Vista in the Marriott Village.

This position is responsible for assisting the Director of Sales in the management, coordination and execution of items related to the marketing and sales operation of the hotels.

Manage and solicit designated market.

Essential Duties and Responsibilities


* Plan, direct, organize and control departmental activities such as telemarketing, outside sales calls, conducting walking tours, entertaining clients, developing and soliciting new leads, presenting and preparing written proposals and contracts.


* Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.


* Develop and conduct persuasive verbal sales presentations to prospective clients.


* Supervise sales staff through account review, correspondence review and coaching toward improvement.


* Gather, organize, and disseminate both written and verbal information regarding the specific requirements of client events to the appropriate departments and individual clients in a prompt, accurate, profitable, pleasant, and professional manner.


* Develop target lists and action plans for account solicitation.

Assist in assignment and distribution of leads.

Provide guidance in prospecting and qualifying potential leads.


* Communicate both verbally and in writing to provide clear direction to staff.


* Comply with attendance rules and be av...