Service Representative

What will you do?


* We are looking for a Service Representative Service Engineer to join our Service Team.

The role involves installation, commissioning, preventive maintenance, and technical support for Medium Voltage (MV) and Low Voltage (LV) Switchgear and digital energy management systems.

This position is ideal for a motivated engineer who wants to develop technical expertise in electrical distribution and digital systems.

What skills and capabilities will make you successful?


* Installation & Commissioning
+ Perform installation, testing, and commissioning of MV/LV switchgear, power monitoring devices, and digital energy management systems.
+ Conduct site acceptance tests (SAT) and functional testing according to company standards.
+ Collaborate with project and technical teams to ensure smooth project handover to customers.


* Preventive & Corrective Maintenance
+ Execute preventive maintenance and inspection of switchgear, protection relays, metering devices, and related systems.
+ Diagnose and resolve technical issues (troubleshooting) during or after system operation.
+ Prepare service reports and provide recommendations for system improvement.


* Customer Support & Coordination
+ Communicate effectively with customers to ensure satisfaction and understanding of service activities.
+ Coordinate with internal departments (Project, Sales, Technical Support) to deliver

quality service.
+ Comply with all EHS (Environment, Health & Safety) standards and site regulations.


* Technical Documentation
+ Maintain accurate records of service activities, tools calibration, and spare parts usage.
+ Support service knowledge sharing and continuous improvement within the team.

Who will you report to?


* Senior Services Manager

What qualifications will make you successful for this role?


* Education: Bachelor's degree in Electrical, Electronics, or Mechatronics Engineering.


* Experience: 3-5 years in electrical service, maintenance, or commissioning


* Technical Knowledge:
+ Understanding of MV/LV switchgear and power distribution systems.
+ Basic knowledge of control circuits, protection relays, and digital power monitoring systems.


* Skills:
+ Problem-solving, teamwork, and customer-oriented mindset.
+ Ability to read and interpret electrical drawings and single-line diagrams.

Other Requirements:
+ Must hold a valid driving license (able to travel upcountry when required).
+ Basic English communication (both written and spoken).
+ Computer literacy (MS Office, report writing).

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us.

This position will be posted until filled.

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