Government and Education Presale Support Analyst - Cigna Healthcare - Remote

Position Purpose

The Presale Analyst is an entry level presale position that partners closely with new and existing business sales team members to enable and support the growth of client and consultant relationships.

The Presale Analyst will partner with internal matrix partners during the Request for Proposal (RFP) and Request for Information (RFI) process and coordinates and drives activity and communication to ensure alignment with client strategy and Cigna's market message.

This position ultimately ensures the final product is high quality, depicts Cigna's value proposition, resonates with Cigna's Government and Education prospects and meets all procurement specifications.

Responsibilities


* Project Manager for Government and Education RFPs for Select, Middle Market and National


* Manage new business and existing business RFP process end to end for medical, clinical, dental, pharmacy, behavioral, vision, and stop loss RFPs


* Manage straightforward, standard RFPs with ease


* Thoroughly reviews and analyzes the solicitation and related documents, including identification of missing data and identifying any potential concerns or challenges


* Responsible for RFP from initial review and down streaming to final review and submission, follow-up questions, Best and Final Offer, and other RFP-related requests


* Ensure Salesforce.com entry and accuracy


* Partner with sales and account teams to determine strategy for RFP, ensure strategy is reflected in proposal


* Understand and correctly apply all established processes and SOPs, within expected timelines


* Lead internal teams to secure any non-standard approvals and include in response


* Manage RFP volume efficiently and effectively during peak selling season


* Collaborate with Production Team on Hard Copy Proposal Requests



* Ownership of coordinating and driving deliverables for assigned RFPs


* Coordinate Status Calls with Sales and Matrix Partners


* Support sales and account teams for finalist meeting preparation

Strategic Partner - Internal & External

Sales and Account Teams


* Manage relationships with aligned sales and account team members


* Demonstrate reputation as customer-centric partner among sales partners and key stakeholders, collaborating regularly with matrix partners to achieve objectives and improve business results.

Internal Matrix Partners


* Quarterback all internal matrix partners working on RFP, including sales and account teams, underwriting, performance guarantee, PBAB, GeoAccess, RSU, ASU, clinical product, network contracting, implementation, etc.


* Engage matrix partners as applicable through process and remain connected and available to them


* Manage internal deadlines and address issues as they arise

External Consultants


* Respond to consultant emails/requests in timely fashion


* Serve as external presence along with sales and account teams during RFP process

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