F & I MANAGER

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COMPANY OVERVIEW:

At The Ron Marhofer Auto Family, we're committed to providing exceptional automotive experiences for our guests.

We believe the best candidates for us believes in:

Our Values


* Trust & Respect


* Creating a world class experience for our guests and team members


* Teamwork


* Continuous Improvement


* Commitment to excellence in all we do.

As well as Approachability, and Process Orientation.


* Approachability: Serve as an approachable and supportive team member, collaborating with sales consultants and other departments to meet customer needs effectively.


* Process Orientation: Adhere to established processes and procedures while continuously seeking opportunities for improvement.

Ensure compliance with regulatory requirements and dealership policies.

If you're passionate about delivering world-class customer service and thrive in a collaborative environment, we invite you to join our team.

POSITION OVERVIEW:

As the Finance and Insurance Manager, you will play a critical role in ensuring a seamless vehicle purchasing experience for our guests.

You will be responsible for managing the finance and insurance process, maximizing revenue opportunities, and delivering exceptional service that aligns with our core values.

ESSENTIAL DUTIES:    Essential Duties include the following.

Other duties may be assigned.


* Responsible for PVR Performance and achievement of company F&I targets.


* Active in F&I deliveries and will observe and coach sales team members in the moment on process.


* “Walk the talk,” will deliver vehicles when necessary and demonstrate successful F&I deliveries


* Will work with team leaders and other F&I managers during normal retail business to maximize performance


* Actively participate in Monthly F&I team leadership huddle and performance review.


* Maintains 100% F&I video recording compliance.


* Knowledge of state regulations regarding finance and the Fair Credit Reporting Act.


* Review the structure of deals in accordance with lender and dealership guidelines.


* Adheres to a standard of professional ethics and is respectful to staff and customers.


* Review deals that are declined and work with Sales Department to put dead deals together.


* Maintains a lender guide of programs used and obtains a working knowledge of them.


* Serves as liaison between finance department and other departments.

HOW WILL MY PERFORMANCE BE MEASURED?


* Product sales and profit


* Contract-in-Transit


* Compliance with all State and Federal Regulations


* Customer Satisfaction Index

COMPETENCIES
1.

Excellent Communication
2.

Results Oriented
3.

Customer Focus
4.

Technical Capacity
5.

Problem Solving
6.

Teamwork Oriented

QUALIFICATIONS:


* Previous experience in automotive finance management.


* Proven track record of achieving sales targets and delivering exceptional customer serv...