Training Specialist (Onsite - Washington, D.C.)

Description & Requirements

Maximus is looking for a Training Specialist in support of the Helpdesk and IT Support Program.

The Training Specialist will ensure that all project staff understand processes and procedures that are documented in program SOPs.

The Training Specialist will maintain a database of training courses and certifications completed by program personnel.



*Position is contingent upon contract award

*

This is an onsite role at our Washington, D.C.

location.

Essential Duties and Responsibilities:

- Create and develop training curriculum and training materials.

- Create and develop training scenarios and update comprehensive training environment data resources to ensure that systems training mimics the production environment systems tools used by employees on a daily basis.

- Work extensively with business partners and SMEs to perform needs analysis, develop learning objectives and design deliverables that meet learner and stakeholder needs and organizational quality standards.

- Develop qualitative and quantitative assessment tools to measure learner requirements, competencies, and organizational quality standards.

- Review and approve the training modules and coordinate with the team to bring consistency and alignment with training and work instructions that allow trainees to demonstrate competence in content and performance effectiveness.

- Develop knowledge transfer, team building, and provide effective feedback.

- Coordinate creation and implementation of the action plan in cooperation with the team to effectively utilize the training environment and systems resources.

- Communicate with the training team and ask for feedback on how to strengthen individual and overall team performance.

- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.

- Support leadership with assigned duties and acts as the department's subject matter expert.

Minimum Requirements

- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

- Analytical thinking skills.

- Planning skills.

- Presentation skills.

- Ability to develop and mentor others.

- U.

S.

Citizen

- Ability to pass Federal background check

#FEDBPS

EEO Statement

Maximus is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.

Annual salary is just one component of Maximus's total compensa...