Bilingual Health Specialist

Description & Requirements

The Health Specialist role is to provide advanced and accurate clinical inquiry responses to health related, disease control and prevention issues, including questions related to bioterrorism, first responders and national emergency situations from medical and other health care professionals, educators, and government agencies.



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*This position is a BYOD which means you will need to use your own device, personal computer or laptop, for training.

(Tablets, iPads, and Chromebooks are not permitted.)

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Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.

- Provides medical subject matter expertise.

- Performs advanced database searches.

- Composes documents, reports, and correspondence.

- Documents all incoming inquiries.

- Participates in special projects as required.

- Provide advanced clinical inquiry responses (verbal and written) to health related inquiries from consumers, educators and medical/health professionals including State and local health departments and other government offices.

- Provide subject matter expertise on CDC topics covered by CDC-INFO which includes HIV/AIDS, Immunizations, Environmental Health, NIOSH; Tuberculosis and Statistics, to name a few

- Respond to inquiries resulting from current events, such as food outbreaks, natural disasters and other events

- Perform advanced database searches

- Perform assigned work in accordance with quality assurance measures

- Respond to medical personnel and clinicians in both verbal and written formats

Education and Required Experience:

Bachelor's Degree in Nursing and current RN license is required.

- English and Bilingual (English/Spanish)

- Experience in medical, scientific and public health discipline

- Clinical knowledge of and experienced in CDC related topics

- Proficient internet search skills

- Working knowledge of Microsoft Office and ability to learn and utilize software applications

- Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills

- Ability to work independently and communicate effectively

- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks

- Ability to speak and read English and Spanish clearly, professionally, and fluently.

- Must currently and permanently reside in the Continental US

Home Office Requirements:

- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)

- Minimum 5mpbs upload speed

- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router

- Private work area and adequate power source

Minimum Requirements

- High School diploma or equivalent with 2-4 years of experience.
- May have additional trai...