Lead Support Worker

Lead Support Worker

Pay £13.21 per hour (£25,838 per annum) and great benefits including Health Cash Plan

Simonside House, Newcastle

Permanent (x 37.5 hpw), on a 4 week rolling rota

We can’t offer CoS

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better?  As our Lead Support Worker, you’ll be at the heart of supporting our customers who have complex needs to develop their skills to live more independently in the community.  You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. 

What’s in it for you?


* Matching pension contribution (up to 7% and life insurance of 3x basic salary) 


* Instant pay access with Stream 


* Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support 


* 34 days leave, rising to 39 (this includes bank holidays and a “me day”)


* Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more 

What you’ll do


* Creating support plans with your customers and coordinating our small team of Support Workers working to the plans. 


* Supporting 16-24 year old customers in an OFSTED service


* Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.


* Carrying out risk assessments, support planning, goal setting and regular reviews.


* Cuppas, chats and catch ups.

Plenty of time to collaborate with colleagues.    

Why choose us?

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK! 

You have


* Passion to support our customers to live their best life, working collaboratively with an eye for detail. 


* Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.


* Experience of coordinating and assessing customer referrals.


* The ability to work on your own initiative, remain calm under pressure and have a resilient approach 

Stronger together 

We do our best work when we’re ourselves.

That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! 

The practical bits


* Where we’re flexible with you, we do need to meet the needs of our customers.

That may mean adapting your start or finishing times on occasion.


* You will work on a 4 week rolling rota, with evening and weekend working.

You will do 37.5 hours a week.


* Although you’ll lone work, we do get together regularly [in the daytime] for training and team meetings.


* Able to use technology for creating and updating support plans, complete online learning and to collabo...