Executive Director, Head of Business Card Portfolio Management and Strategy
Join us at Chase Card Services, where your strategic vision and leadership can transform the future of Business cards.
Drive innovation and growth in a dynamic environment that values your expertise and empowers you to make a lasting impact.
As an Executive Director - Head of Business Card Portfolio Management and Strategy within Chase Card Services' Small Business Segment, you will be responsible for leading the development and implementation of strategies for our Business cards - leading Ink and Sapphire for Business card portfolios and their respective teams .
Your role will encompass managing the P&L across cash and rewards card product lines , collaborating closely with risk, finance, and key partners to optimize margins.
Your daily responsibilities will include running each business card portfolio to achieve P&L goals through ensuring growth and margins are optimized , prioritizing initiatives to drive customer engagement , and making value proposition decisions based on customer insights and competitive marketplace .
You will have an opportunity to leverage your leadership and analytical skills to set a vision, drive change and growth within a matrixed organization.
Job responsibilities:
• Responsible for key P&L targets of card product lin e (specifically sales and profitability) , through managing growth and profit margins involving analysis of segment behaviors and economic drivers of profit and volume growth
• Responsible for customer level engagement including spend share of wallet, usage of benefits and services, and engagement with Chase for Business, through working with marketing, rewards, Chase travel and lending team to ensure customer marketing programs are driving target OKRs that results in P&L growth
- With expertise in external competitive marketplace, drive strategy of product line and value proposition of Chase Business Cards to ensure competitiveness and clear differentiated card positioning , including definition of customer segmentation, product benefits, opportunities for value prop
optimization/refreshes, and opportunities for growth strategies
• Provide strategic thought leadership to empower each card portfolios teams to deliver critical initiatives to impact client engagement, top of wallet behaviors and loyalty
• Define consistent, scalable processes and operating models for on-going portfolio management
• Partner with analytics, marketing, product, design and finance teams to evaluate investments to our customer base and understand and articulate potential
benefits and tactics to achieve OKRs
• Lead high-performing teams to evolve the operating model on product management, including fortifying engagement with adjacent teams to drive engagement tactics and spend stimulation
• Optimize frameworks by which to incorporate customer feedback into continuous improvement tactics
Required qualifications, capabilities, and skills:
• Experience in credit card category of products and marketplace pos...
- Rate: Not Specified
- Location: New York, US-NY
- Type: Permanent
- Industry: Finance
- Recruiter: JPMorgan Chase Bank, N.A.
- Contact: Not Specified
- Email: to view click here
- Reference: 210630468
- Posted: 2025-10-23 10:09:23 -
- View all Jobs from JPMorgan Chase Bank, N.A.
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