Outlet 1 Supervisor

About Us

The Sheraton Stonebriar just finished a multi-million dollar rooms renovation! The property is located less than a mile from numerous corporate headquarters including Toyota, JPMorgan Chase and Boeing, famed shopping at Legacy West, Shops at Legacy, and the unique and exciting new area, Grandscape.

This is the ideal destination in the heart of Frisco.

You are minutes away from everything Frisco and Plano has to offer.

With a full service restaurant, Emerson, a beautiful outdoor pool deck, 168 rooms and 6,000 sq.

ft.

of meeting space, the Sheraton is the perfect location for the corporate and leisure traveler alike.

You can be part of a passionate team that has fun, works hard, and loves one another.

When you join the HEI family, you also get the benefit of the HEI Loves culture.

HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs.

Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel perks, product and service discounts, and much more.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Assist the Outlet Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Essential Duties and Responsibilities:


* Monitor servers and busperson adherence to all service standards.


* Supervise service of guests, being watchful of signals from guests in need of service.


* Assist manager to establish and monitor sidework duty completion.


* Maintain bank to HEI Hotels and Resorts standards.


* Read daily communication sheets from previous shift and prepare one for the following shift.

Check floor plan for appropriate coverage.


* Check restaurant for cleanliness and set up.

Check service stands and aisle areas.

Check tables for cleanliness and proper set up.


* Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages.


* Communicate daily with restaurant manager with regard to special events, house counts, etc.


* Assist restaurant manager in conducting menu classes and taste panels.


* Communicate both verbally and in writing to provide clear direction to staff.


* Comply with attendance rules and be available t...