QA Engineer

Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome.

Job Requisition #:
032287 QA Engineer (Open)

Job Description:

Founded in 1877, Greif is a global leader in performance packaging located in 40 countries.

The company delivers trusted, innovative, and tailored solutions that support some of the world’s most demanding and fastest-growing industries.

With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life’s essentials – and creates lasting value for its colleagues, customers, and other stakeholders.

OUR VISION:

Being the best customer service company in the world.

OUR PURPOSE:

Create packaging solutions for life’s essentials.

ROLE OVERVIEW:

We are searching for a Quality Assurance Engineer to join our Petaling Jaya plant, where we manufacture steel drums.

Reporting to the QA Manager, you will oversee quality and inventory systems for the plant in support of established production standards, company objectives, and ISO requirements.

In this role, you are expected to devise, implement, and monitor plant quality

assurance and control programs, including food, safety, and environmental systems.

Our QA Engineers lead investigations into customer complaints and determine necessary corrective actions.

By performing root cause and laboratory analyses and conducting internal

and external quality audits, you support continuous improvement and lean manufacturing techniques.

Key Responsibilities


* Support and participate in the implementation and continuous improvement of the production system.


* Design, institute, and document quality assurance programs.


* Responsible for on-site coordination of the ISO and FSSC certification.


* Investigate and address customer complaints.

Perform root cause analysis, determine corrective actions and evaluate the effectiveness of corrective actions.


* Conduct internal audits for all departments and administer third party quality audits.


* Advise and consult with all departments on all continuous improvement and quality-related issues.


* Review monthly customer inventory reports for accuracy.

Reconcile variances between company's and customers' systems.


* Coordinate and administer physical inventories.


* May be responsible for completing laboratory analysis testing.

Requirements


* Typically possesses a Bachelor's degree or equivalent years of experience and 2-4 years of experience in a production environment.


* Experience with training and providing leadership to colleagues.


* Possesses in-depth experience with quality/assurance control in a high-volume production


* setting.


* Demonstrates excellent written and oral communication skills in Mandarin and English, Malay a plus.


* Possesses strong analytical, planning, and project management skills.


* Ability to work with testing...