(Remote) Technical Consultant

A division of Harris; SmartWorks is seeking a talented and motivated Technical Consultant who can balance their business knowledge, technical skills and strong interpersonal skills.

The Technical Consultant will interact with our customers, development teams and third-party software vendors to gather and document requirements, deploy applications and provide implementation support and training.

As a Technical Consultant, you will be required to travel throughout North America approximately 30% of the time when safe and appropriate.

While you're not traveling throughout Canada and the US, you will be able to work remotely from home or out of any of the Harris offices.

This role is available remotely within Canada and the US.

This role requires travel up to 30% in North America.

A valid passport is required.

What your impact will be:


* Gather requirements, design and implement solution using SmartWork’s application suite.


* Integrate SmartWork’s application suite with 3rd party software interfaces.


* Develop and maintain project documentation, standard operating procedures, and other documentation as required.


* Lead or assist in training sessions with SmartWork’s customers and provide implementation support.


* Act as a liaison between SmartWorks, customers, 3rd party vendors and industry consultants.


* Build a knowledge of Smart Metering infrastructure and best practices on analysis of corresponding data.


* Provide the Project Manager with regular updates on progress, issues and ideas for resolution, and successes.

What we are looking for:

To meet this challenge, you must possess a high level of initiative and energy as required to succeed in a fast-paced team environment, as well as the following skills.

As a Technical Consultant, you have:


* College diploma or University degree in a related technical field (for example, Electric or Computer engineering, Computer Science).


* Strong grasp of SQL and one or more Enterprise Database Software such as SQL Server, Oracle etc.


* Comfortable working in Linux and Windows.


* Ability to travel in North America up to 30% of the time.

Preferably, you also have:


* 3+ years of relevant work experience in software implementation.


* Strong working knowledge of object-oriented design (C/C++ or Java).


* Previous experience in training customers and writing technical documents.


* Previous experience in the Utilities industry is an asset but not required.

As our ideal candidate, you also:


* Possess strong analytical skills to understand requirements.


* Demonstrate excellent verbal and written communication skills in English.


* Can work independently, but most importantly, as a team player.


* Demonstrate positive attitude and determination.

What we can offer:


* 3 weeks' vacation and 5 personal days


* Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
...