Service Technician- New Knoxville, OH

New Knoxville Telco is a leading provider of delivering FTTH (Fiber-To-The-Home) Broadband services to both residential and business customers.

As our company continues to grow, we are seeking skilled Service Technicians to join our team.

Working as a Service Technician for a Fiber-to-the-Home (FTTH) broadband provider is an exciting and rewarding opportunity that offers a unique blend of technical challenges, customer interaction, and career growth.

In this role, you'll find yourself on the forefront of cutting-edge technology, ensuring that customers stay connected seamlessly while contributing to the growth of a high-demand industry.

Apply today for a chance to join NK Telco!

Pay Range:  $19 to $24 per hour

Primary Responsibilities Include:


* Install, disconnect, connect, upgrade, downgrade, make changes, troubleshoot and repair customer provided services at residential and commercial locations.


* Maintain broadband system by testing to locate trouble, opening cable to replace or repair defective sections and closing or sealing cable.


* Splices cable to protector devices and central office main distribution frame and splices drop cable to the central office cable system.


* Educate customers in the services being provided and the proper use of equipment, propose solutions, and describes advantages of and sells additional services.


* Maintain an appropriate and professional image of the company through appearance, demeanor, driving habits, and interactions with customers. 


* Perform other duties as assigned.

Qualifications:


* High school diploma or GED equivalent


* Valid and clean driver’s license


* 1-2 years of CATV or other relevant technical/electronic experience.


* Able to troubleshoot and repair customer products/services using knowledge of plant distribution and customer equipment operation.


* Able to locate and mark underground services utilizing test equipment, prints, and data base mapping software.


* Splice and repair fiber. 


* Knowledge and experience working with electronics, DC power, wireless, and fiber optic equipment.


* Able to properly operate small hand tools, power tools, and test equipment.


* Able to work independently and plan to complete projects.


* Strong computer skills in Word and Excel


* Able to accurately measure distances using tapes or other measuring devices.


* Able to differentiate between different sizes and colors of wires/cables.


* Ability to work in tight spaces including attics, crawl spaces, cabinets, utility closets, and telco rooms.


* Knowledge of and ability to comply with all OSHA, FCC, NEC, and local ordinances.

Working Conditions:


* Lift and carry up to 75 pounds


* Walk over all types of terrain in all kinds of weather while carrying tools and equipment including ladders 


* Kneeling, crouching, crawling, twisting, pulling, bending, pushing, reaching above head


* Work indoo...