Supervisor, Field Ops Contract Labor

Job Description:

At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most.

For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.

As part of Sparklight, a Cable One brand, we're seeking a Supervisor, Contractor Field Operations to lead the management of contract labor across the organization.

This role is responsible for optimizing contractor utilization, negotiating favorable vendor rates, and building national-level vendor relationships.

The supervisor will also ensure consistent service delivery, monitor labor spend, and provide leadership with clear insights to support effective budget decisions and operational efficiency.

What you will do to contribute to the company's success

Contractor Oversight and Optimization


* Responsible for evaluating the necessity of contract labor across operations.

This includes identifying and eliminating non-essential engagements to streamline workforce efficiency

Vendor Rate Management and Negotiation


* Leads strategic negotiations with vendors to secure competitive pricing and prevent rate increases.

Expands vendor relationships across broader regions while maintaining consistent service rates.

National Vendor Relationship Development


* Establishes and manages national-level partnerships with contract labor providers.

Ensures uniform service levels and response times across all operational areas.

Spend Monitoring and Reporting


* Tracks and analyzes contract labor expenditures.

Provides leadership with detailed insights into spending patterns to support informed budgeting and timely adjustments.

Qualifications


* Experience managing contract labor, vendor relationships, and field operations.


* Strong negotiation and communication skills.


* Familiarity with Fiber-Optic network operations and construction practices.


* Proven leadership in team coordination and performance management.


* Valid Drivers License.


* Work in all seasons and regularly scheduled weekends.


* Note: All of the essential functions of this position are not included in this posting.

Core Competencies


* Committed: Values each and every customer, while working hard to keep their business and support our communities.


* Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.


* Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.


* Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.

Benefits

Sparklight, a Cable One brand, appreciates the role our associates play to help the company grow, and in return an excellent benefits p...