Program Manager - CMS Marketing - Senior Associate

Role Overview:

Chase Media Solutions is seeking a highly organized and proactive Program Manager to help bring CMS marketing campaigns and content come to life.

This role will be instrumental in driving timelines, managing intake, and ensuring cross-functional partners are aligned as we scale the CMS platform.

The Program Manager will play a key role in achieving strategic marketing objectives, enhancing brand visibility, and driving engagement with target audiences.

You'll be the air traffic controller, keeping projects on track and making sure nothing falls through the cracks.

Responsibilities:


* Manage the intake process for CMS marketing requests from Sales, Product, PR, and external agencies, ensuring alignmentwith strategic goals.


* Maintain workback schedules and track progress on key deliverables, including campaignmilestones and performance metrics.


* Coordinate across creative, content, and strategy teams to ensure timely execution ofmarketing initiatives.


* Track cross-functional campaign and product launch timelines alongside the Ad ProductGTM team, providing regular updates and insights.


* Assist with documentation, file management, and team-wide statusupdates, ensuring transparency and accountability.


* Provide day-to-day support to the ED, Marketing and VP, Marketing Strategy,contributing to strategic planning and decision-making.


* A ssessing workflows and provide recommendationsfor future improvements, leveraging data-driven insights.


* Support the Executive Director and VP with agency management and project management.


* Supporting Executive Director and VP with budgeting requests, approvals, and reporting.

Requirements:


* Bachelor's degree in Marketing , Business Administration, or related field preferred.


* 3-5 years of experience in marketing, project management, or agency operations.


* Experience managing creative or campaign workflows in a cross-functional team, with afocus on achieving strategic objectives.


* Excellent organizational skills and attention to detail, with the ability to managemultiple projects simultaneously.


* Clear communicator and natural collaborator, able to liaise across teams and levels,fostering a culture of teamwork and innovation.


* Familiarity with project management tools (e.g., Monday, Asana, Airtable, Smartsheet,etc.), with a preference for tools currently used by the team.


* Interest in media, advertising, and product marketing, with knowledge or experience in these areas considered a plus.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a ...