Product Delivery Manager AI - Service Product Vice President

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences.

Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in the Service Product Group (SPG), you will work to enhance and optimize the delivery of products to customers, creating solutions and efficiencies for successful implementations in an organized and accelerated manner.

You will develop program execution, collaborate with various departments, and improve communication throughout the program's lifecycle.

You will lead complex, multi-disciplinary projects from start to finish, coordinating with stakeholders to plan requirements, manage schedules, identify risks, and communicate with cross-functional partners across different offices, time zones, and hemispheres, ensuring all players are updated on progress and deadlines.

This position offers a unique opportunity to lead and shape the delivery process of our products.

Job Responsibilities


* Lead end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination


* Lead the completion of change management activities across functional partners and ensure adherence to the firm's risk, controls, compliance, and regulatory requirements


* Manage timelines and dependencies effectively while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners


* Lead product delivery processes including facilitating decision-making regarding the viability of the product and drive implementation forward, while escalating opportunities to improve efficiencies and functional coordination


* Develop comprehensive project timelines, utilizing forecasting techniques to improve on-time product delivery and monitor scope while partnering with Production Owners to maintain Program roadmap


* Collaborate with cross-functional teams and stakeholders to align product plans for the future and milestones and align sprint deliverables with program milestones


* Utilize project management and product management tools, including Jira, Advanced Roadmaps, Jira Align, and Monday to plan, execute, and track progress


* Act as a central point of contact for product status, updates and issue resolution


* Prepare and deliver high-quality presentations to communicate overall program status, challenges, and strategies to stakeholders and executive leadership


* Handle release management administrative activities for product delivery

Required Qualifications, Capabilities, and Skills


* 12+ years of experience in Product Management or 8+ years equivalent in relevant domain area


* Demonstrated ability to execute operat...