Product Associate - Trust and Security

Join us in Trust and Security, where your work helps protect our customers and drive innovation in risk management.

Be part of a team that values collaboration and impact.

As a Product Associate in Trust and Security, you help deliver solutions that strengthen our fraud risk management.

You work with product and technology teams to optimize processes and support secure, customer-focused outcomes.

Your contributions make a difference in how we protect our customers and improve our services.

Together, we create safer financial experiences.

Job responsibilities


* Assist product owners in delivering customer-focused solutions.


* Support coordination of product delivery activities and release management.


* Collaborate with stakeholders to gather requirements and design solutions.


* Participate in technical and functional sessions for solution design.


* Help create requirement documents, data flow diagrams, and user stories.


* Contribute to test scenario development and documentation.


* Communicate effectively with team members and partners.


* Identify and resolve issues to support project goals.


* Maintain accurate records of delivery activities.


* Foster a culture of continuous improvement.


* Uphold Trust and Security standards in all work.

Required qualifications, capabilities, and skills


* Bachelor's degree or equivalent experience.


* Basic understanding of product management principles.


* Interest in fraud risk or financial services.


* Ability to work collaboratively in a team.


* Strong communication and presentation skills.


* Self-motivated with problem-solving abilities.


* Willingness to learn and adapt.


* Attention to detail and organizational skills.


* Ability to manage multiple tasks.


* Commitment to inclusive teamwork.


* Professional and positive attitude.

Preferred qualifications, capabilities, and skills


* Experience with agile methodologies.


* Interest in further education or certifications in product management.


* Familiarity with risk management concepts.


* Experience in financial services or technology.


* Knowledge of data flow and documentation practices.


* Ability to work in a fast-paced environment.


* Demonstrated initiative in process improvement.

To be eligible for this position, you must be authorized to work in the United States.

We do not offer employment-based immigration sponsorship for this position.

JPMorganChase will not provide assistance or documentation for any other form of immigration sponsorship or benefit, including OPT or CPT.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We also help small businesses, nonprofits and ...