Product Operating Model Lead - Executive Director

Join our dynamic team in the Product Office and make a meaningful impact by working as a Product Delivery Manager in the Global Banking Product & Experience organization.

You enjoy shaping the future of product innovation as a core leader, driving value for end-users, developing and implementing strategic frameworks to transform how our Product, Design, Data and Technology teams constantly improve their ways-of-working to drive productivity and engagement at scale!

As a Product Operating Model Lead - Executive Director, you will lead innovation through the development of strategic initiatives and frameworks spanning an organization of Product, Technology, Design and Data.

As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams to create groundbreaking solutions that address customer needs.

Job responsibilities


* Define and continuously refine a multi-year product operating model strategy-grounded in customer needs, competitive analysis, and Global Banking objectives-to deliver differentiated, measurable value


* Spearheads high-impact initiatives and projects to address complex challenges identified by senior leadership, driving transformative solutions


* Understand and analyze product data and insights, along with provide coaching and guidance to teams to increase maturity


* Proactively monitors industry trends, producing insightful reports and analyses that inform and influence strategic direction, shared with the broader team and senior executives


* Leads the preparation of executive governance materials, ensuring comprehensive and strategic alignment across the team, and facilitating informed decision-making at the highest levels


* Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives


* Conduct market research and competitive analysis to identify emerging trends, customer needs, and growth opportunities


* Manage a team of direct reports, providing leadership, mentorship, and career development opportunity drive high performance and engagement

Required qualifications, capabilities, and skills


* 8+ years of experience in product management, strategy, or related fields


* Strong analytical and problem-solving abilities with experience using product management tools and methodologies.

Proven experience with data analysis, market research techniques, and product analytics platforms


* Exceptional leadership & communication skills to drive change within organizations, manage stakeholders across multiple functions, lead cross-functional teams and drive products from conception to launch


* Outstanding ability to analyze problems, ap...