MTS - Regional Sales Representative (Parts & Service)

Regional Parts and Service Sales Representative

Are You Ready to Build Customer Relationships And Be the Face of Service Excellence Across the Region?

Location: Rydal, GA

Step into the fast lane with Morgan Truck Body - a powerhouse driving innovation and top-tier quality! We're searching for a driven, game-changing Regional Parts & Service Representative ready to accelerate sales, build rock-solid customer alliances, and power our next phase of explosive growth!

Your Impact - Big and Bold:

You will be the key connector between our customers and our service facility, ensuring smooth, efficient service that keeps our customers moving forward.

Your proactive approach and relationship-building skills will directly impact sales success and customer satisfaction.

What a Day in Your Life Looks Like:

As a key player on our team, you'll support and grow Morgan's Parts & Service presence in your territory by combining technical know-how with customer-first service.


* Provide end-to-end support for Parts and Service needs - from training and spec consultations to quoting, order entry, scheduling, and warranty coordination.


* Consistently meet or exceed monthly sales targets for parts and service.


* Proactively connect with new and existing leads through outbound calls and follow-ups.


* Analyze market trends and customer data to identify sales opportunities and grow territory potential.


* Lead continuous improvement efforts by initiating customer surveys and turning insights into action.


* Address customer concerns head-on, ensuring timely follow-up and long-term satisfaction.


* Assist in sourcing new business while supporting account retention with detailed spend tracking and contact management.


* Partner with engineering and service teams to ensure customer expectations are clearly communicated and met throughout the service cycle.


* Respond quickly to urgent customer issues, resolving them with professionalism and urgency.


* Report regularly on customer needs, industry trends, competitive activity, and new opportunities.


* Maintain a professional image and strong working knowledge of Morgan products, competitor offerings, and chassis configurations.


* Use Morgan IT systems confidently and accurately to manage customer interactions and service workflows.


* Perform other duties as needed to support the team and deliver results.

What You Bring to the Table:


* Proven sales experience and strong customer service skills - commercial truck body or trailer repair experience is a plus.


* Excellent communication and organization skills with a knack for follow-through.


* Self-driven, able to work independently and thrive as part of a team.


* Comfortable with up to 90% local travel.


* Valid driver's license required.


* Preferred: Bachelor's degree and experience with commercial truck bodies.

Physical Demands:
This role blends office work with visits to manufact...