Grab n' Go Attendant

About Us

Sophisticated design, luxurious amenities, bright lights and breathtaking views are just some descriptions of our hotel.

Who wouldn't want to be part of it? Immerse yourself in Times Square, heart of New York City.

Here at the Renaissance TSQ, we are like a big work family embracing each other and valuing our diversity.

Come join the team to enjoy the grand options offered such as traveling perks, health benefits packages and prosperous retirement plans along with so much more! Let's discuss how to make you part of our team!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Provide superior customer service while maintaining a clean and attractive outlet for guests.

Job Responsibilities:


* Greet customers immediately with a friendly and sincere welcome.

Use a positive and clear speaking voice, listen to and understand requests.


* Prepare customers orders as requested accurately and efficiently.


* Ring guest check correctly.

Close the check to the proper method of payment, (i.e., cash, credit card or house charge).


* Ensures guest satisfaction; in the event of dissatisfaction, tactfully negotiates resolution.


* Maintain the highest level of standards for all product preparation.


* Clean or sanitize work areas, utensils, equipment, service stations or seating areas.


* Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management.


* Balance house bank at the end of the shift.

Retrieves and returns bank from vault to workstation and return, to ensure accountability.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job related duties as assigned.

Qualifications and Skills:


* Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges and understand portion sizes as relating to pricing.


* Ability to operate a keyboard and Point of Sale procedures.


* Ability to effectively deal with and resolve conflict situations, such as inaccurate check total.


* Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation.


* Effective verbal and written communication skills.

Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Compensation
Salary Range: $31.10 - $41.47 Hourly

Tipped/Se...