Manager, Reproductive Services

About CooperSurgical:

CooperSurgical is a leading fertility and women's healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life.

As a division of CooperCompanies, we're driven by a unified purpose to enable patients to experience life's beautiful moments.

Guided by our shared values - dedicated, innovative, friendly, partners, and do the right thing - our offerings support patients throughout their lifetimes, from contraception to fertility and birth solutions, to women's and family care, and beyond.

We currently offer over 600 clinically relevant medical devices to healthcare providers, including testing and treatment options, as well as an innovative suite of assisted reproductive technology and genomic testing solutions.

Learn more at www.coopersurgical.com.

Job Summary:

Responsible for managerial level program operations, site performance, direct reports, and technical (laboratory) administrative team support.

This role is focused on managerial program operations and supervisory activities.

Strategic planning, hands-on execution, multi-tasking, and attention to detail.

Balancing simultaneous projects, managing multiple stakeholders, and establishing and maintaining relationships with both internal and external stakeholders are critical drivers to success.

This position will support projects related to overall operations efficiency and people management.

This role is 100% onsite in Los Angeles, CA, and may require minimal travel to other CSI Reproductive Sites (

Daily managerial activities may include: donor program branch operations, regional branch outreach, lab collaboration, and fertility preservation on-site support.

To be successful in this role: leadership, empathy, and emotional intelligence are paramount in every consideration.

Clear and thoughtful communication and the ability to build successful partnerships and collaboration with internal/external stakeholders is vital.

Critical skills: strategic/pragmatic thinking, problem-solving, positive-solution focused, pivot in a dynamic environment, attention to details without missing the big picture, accurate under pressure, time management, stellar organization, self-starter/motivation, comfort with mentoring, motivating and delegation, comfortable discussing sensitive subjects, comfortable working with a diverse client population, experience with client conflict resolution, influencing and negotiation, project management.

Understanding how all the parts of the company work together, business strategy and planning, familiarity with FDA and regulatory governance.

Expertise in forecasting, metrics, KPIs, and ensuring individual and company goals are achieved.